How Jett Express Digitized its Recruiting & Compliance Operation with Double Nickel
Jett Express is a carrier based in Indianapolis, Indiana, with 45+ drivers. After switching to Double Nickel, Jett Express cut at least a week off its hiring timeline and filled all of its open driver positions.
Fleet
~45+ drivers
Indianapolis, Indiana
Operation
OTR, regional and local routes
1 week
Cut from the hiring timeline
5
Open positions filled, over 10% of the fleet
~$830
Cost per hire
“For carriers looking to bring structure, organization, and efficiency to driver recruiting, compliance, and onboarding, I can’t recommend Double Nickel enough.”
Brad Hackett
Director of Recruiting & Safety, Jett Express
Recruiting challenges and results at Jett Express
When Brad joined Jett Express, the company faced several hurdles.
Before
With Double Nickel
Outdated processes
Recruiting relied on outdated methods, such as paper and PDF applications that drivers had to fill out in person. This slowed the onboarding process and created barriers for candidates.
Digitized applications & workflows
The platform enabled Jett Express to digitize driver applications and automate workflows, drastically improving efficiency. “We’ve cut at least a week off our hiring timeline, reducing it from 21 days to just 14.”
Over 10% of the fleet open
The pressing need to fill five driver positions—over 10% of the fleet. “Having over 10% of your fleet open leads to operational struggles, from covering freight to utilizing equipment effectively.”
Open positions filled
Jett Express has not only filled their open positions but also built a waitlist for future roles—turning challenges into opportunities.
Manual DQ files and onboarding
Jett Express lacked a robust system for managing Driver Qualification (DQ) files. Their manual and disorganized approach left compliance processes vulnerable. The onboarding process was similarly cumbersome, with drivers required to review and complete stacks of paperwork.
A one-man recruiting & compliance operation
Double Nickel’s workflow tools have enabled Brad to run a full recruiting and compliance operation as a one-man show. “Double Nickel’s automation keeps everything moving efficiently while maintaining a personal touch.”
Why Jett Express Chose Double Nickel
“Double Nickel’s ability to automate communication flow and top-of-funnel management was absolutely huge,” Brad shared. These improvements not only saved time but also reduced cost per hire below industry benchmarks.
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