How Bridgeway freed up 4-5 FTEs and cut driver onboarding time by ~50% with Double Nickel
Bridgeway is a carrier based in Moon Township, PA, with more than 1,400 trucks. After moving from a legacy ATS to Double Nickel, Bridgeway freed up 4 to 5 full-time employees and cut onboarding time by about 50%.
Book a demo
Download the case study
Fleet
1,400+ trucks
Headquarters
Moon Township, PA
Operation
Asset and brokerage
Previously on
A legacy ATS
~50%
Faster onboarding
~1/2
Of VOEs fully automated
4-5
FTEs freed up
~60%
Faster weekly reporting
“You guys were a partner. You weren’t just a provider. We could come to you and go, ‘What do you think about this?’”
Reese Ryabyy
Senior Vice President of Operations, Bridgeway
Recruiting challenges and results at Bridgeway
Before Double Nickel, Bridgeway’s recruiting and onboarding process was built around their previous ATS rather than around what their team actually needed.
Before
With Double Nickel
Manual, time-consuming processes
Bridgeway’s previous ATS had little automation and limited integrations. Over time, the team had bolted workarounds onto the system just to keep up, and everything still had to be done by hand.
4-5 FTEs freed up for higher-value work
Once manual steps were automated in Double Nickel, the team shed hours of hands-on busywork. That capacity shifted 4-5 full-time employees into other roles across the business.
High applicant drop-off
Applicants could apply to multiple carriers at once, and the first to respond had the best chance. Without overnight coverage, Bridgeway was missing applications before the next business day started.
More applications, faster responses
Drivers in Double Nickel apply to Bridgeway specifically, improving full application rates. The AI Recruiter handled overnight coverage and scheduled appointments without adding headcount.
Slow, incomplete onboarding
Getting owner-operators through employment verifications was an ongoing battle with no way to move applications forward without manual outreach at every step.
Onboarding time cut by ~50%
With manual steps eliminated, onboarding time dropped by ~50%. VOE automation now handles 40-50% of employment verifications with zero manual outreach.
No CRM and no real-time pipeline visibility
Bridgeway ran without a CRM for over a year due to API roadblocks with their previous vendor. Reporting was manual, making it hard to track leads, recruiter performance, and pipeline in real time.
Weekly reporting time cut by ~60%
With Double Nickel’s CRM and live pipeline data, the team went from 4-6 hours a week on manual reporting down to under 2. Lead sources, recruiter performance, and budget allocation are now visible at a glance.
Want the one-pager?
Share the Bridgeway story with your team.
Download the case study
The tools and partnership to operate at their scale
After switching to Double Nickel, Bridgeway’s team had the tools and partnership they needed to operate at their scale, and the results followed quickly.
Book a demo
