Introduction to Panhandle Express

In light of the DriverReach sunset, Panhandle Express, a 105-truck fleet based in Hereford, TX, was looking for a new solution for all things hiring. To transition from DriverReach, modernize their process, and accelerate results, they partnered with Double Nickel for their ATS solution and KJ Media for their driver marketing.

Why Panhandle Express Chose Double Nickel & KJ Media

When looking for a new partner, Panhandle Express had two key criteria: the ease of transitioning and getting dedicated support from their new providers. "The biggest concern was how would this transition happen," Suzanne noted. "What happens to everything that was already there?". Panhandle Express had put a lot of effort into adopting DriverReach in 2024 and wanted to minimize the strain from overhauling their hiring stack.

Based on recommendations from trusted recruiting professionals, Panhandle Express partnered with KJ Media and Double Nickel. The quality of both products and the personal touch during the sales process made the team feel at ease with with the transition and excited about how KJ and Double Nickel could help accelerate hiring outcomes.

"It takes the anxiety of change, what could happen, and what could go wrong away. It's like you've worked with us for years—instantly," Suzanne shared. "Our transition from DriverReach to Double Nickel with KJ Media was absolutely effortless."

The Result: Almost Double the Monthly Hires and A Renewed Excitement for Recruiting

Since partnering with Double Nickel and KJ Media, Panhandle Express's recruiting team has found a new spark. “Our pizazz is at an all-time high,” Suzanne said. “We’re finally excited about recruiting again.”

Quality leads from KJ Media and faster follow-up through Double Nickel meant recruiters could focus on high-potential candidates instead of chasing dead ends. In just 30 days, Panhandle Express hired 100% of the candidates they pursued.

“We’re getting super qualified candidates in the area we need to hire from instead of spinning our wheels,” Suzanne explained. The results speak for themselves: “Normally, we’d expect to hire 12 drivers in 60 days—but we’ve hired 20.”

A Dedicated & Responsive Team

One of the most impactful parts of Suzanne's experience has been the service. “Your dedication and commitment to excellence for what you’re offering bleeds through so evidently that there’s an automatic sense of comfort with the transition,” Suzanne said.

Responsiveness was a key differentiator from their previous platform. “We ask for a change—and it just gets done,” she added. “You don’t have to chase support or wait days. It’s collaborative, and it’s fast.”

A Recommendation for Fleets Facing the DriverReach Transition

If you're navigating the DriverReach sunset—or simply want a partner that delivers results without friction—Suzanne says the choice is obvious: “I don’t know how people don’t choose y’all.”